Privacy Policy

Information We Collect

We gather information that enables us to provide, personalise and improve our services. This data is collected at various points, including when you register an account, make a deposit, participate in games, contact customer support, or otherwise interact with our platform.

Personal Data

Personal data includes details such as your full name, date of birth, residential address, email address, telephone number and payment information. During account verification we may also request identification documents to meet regulatory obligations and prevent fraud.

Technical and Usage Information

Our systems automatically record technical details including your IP address, browser type, device information, operating system and pages visited. We also collect data on how you use the site, such as games played, betting activity and time spent on particular features. This helps us understand user behaviour and maintain a smooth experience.

How We Use Your Information

Your information is used to create and administer your account, process deposits and withdrawals, and provide customer support. It also allows us to comply with licensing conditions, carry out necessary security and age verification checks, and detect unusual activity that might indicate fraud or money laundering.

Where you have given consent, we may use your contact details to send personalised offers, bonuses and updates about new games. You can withdraw this consent at any time through your account settings or by contacting support. We do not make decisions based solely on automated processing that would produce legal or similarly significant effects.

Sharing and Disclosure

We do not sell your personal data to third parties for marketing purposes. Information may be shared with carefully selected service providers who assist in operating the casino, including payment processors, identity verification partners, hosting providers and analytics services. All such partners are bound by strict contractual obligations to keep your data secure and use it only for the agreed purposes.

We may also disclose data where required by law, for example to gaming regulators, law enforcement agencies or authorised bodies when we have a legal obligation to do so. This includes situations involving responsible gambling monitoring or compliance with anti-money laundering rules.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enable certain functions, remember your preferences, analyse site performance and deliver relevant content. Some cookies are essential for the site to work properly, while others help us understand which areas are most popular with players.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may limit your ability to use all features of the platform. We also use third-party analytics tools that collect anonymous usage data to help us improve our services.

Data Security

We take the protection of your personal data seriously and employ industry-standard security measures, including encryption for sensitive transactions, secure servers, access controls and regular security assessments. Staff are trained in data protection practices and only have access to information on a need-to-know basis.

While we maintain robust safeguards, no online system can guarantee complete security. We encourage you to keep your login credentials confidential and to use strong, unique passwords.

Your Rights

You have several rights in relation to the personal data we hold about you. These include the right to request access to your data, to have inaccurate information corrected, and to request deletion or restriction of processing in certain circumstances. You may also ask for a copy of the information in a structured, commonly used format.

To exercise any of these rights, please contact our customer support team. We will respond to your request within the timeframes set out by applicable law. If you are unhappy with how we have handled your data, you have the right to complain to the relevant supervisory authority.

Data Retention

We keep your personal data only for as long as it is needed to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements. Once it is no longer required, we ensure it is securely deleted or anonymised so it can no longer identify you.

Changes to This Privacy Policy

We may revise this policy from time to time to reflect changes in our practices, technology or legal obligations. Any updates will be posted on this page and, where appropriate, we will notify you by email or through a prominent notice on our website. Continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal data, please reach out to our customer support team through the live chat or email options available on the website. We aim to respond to all enquiries as quickly as possible.